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IT Engineer

Job Duties/Responsibilities


  • Diagnosing and resolving technical issues, User support with laptops, desktops, printers, CCTV, NAS, Server, Firewall, Network Switches, Wifi AP  and other devices

  • Ensuring security and upgrades are applied to IT Assets and kept up to date

  • Should have experience in End User Support & Strong knowledge in troubleshooting

  • Strong understanding of network infrastructure and network hardware.

  • Ability to create accurate network diagrams and documentation for design and planning network communication systems.

  • Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points & Network switches.

  • Taking ownership of technical issues, and working with our development group to resolve more

  • Perform BOD and EOD daily for all applications

  • Monitoring of networks

  • Monitor and support RBI payment systems

  • Support users in testing new applications

  • Support in obtaining digital certificates for users and Servers

  • Ensure backups are taken regularly

  • Manage inventory of IT equipment

  • Should be able to communicate in English with internal Team, Client and Vendors.

  • Single point of contact for all IT day to day tasks

  • Willing to work extra hours

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